Traxxas Privacy Policy

Information We Collect

When you submit an inquiry, we may collect your name, email, phone number, company, country or region, product interest, and message. Search terms may be used to understand what visitors are trying to find on the site.

How We Use Information

We use submitted information to respond to questions, prepare RC toy program recommendations, discuss product categories, improve website content, and route requests to the appropriate team. We do not use inquiry forms to collect payment details.

Sharing

Information may be shared with service providers that help operate the website or respond to customer requests. We do not sell inquiry contact information. If a request requires fulfillment by a regional partner, we may ask before forwarding details.

Retention and Security

We keep inquiry records only as long as reasonably needed for communication, support, and business documentation. Reasonable administrative and technical safeguards are used to protect submitted information.

Your Choices

You may request that we update or remove inquiry contact details by contacting the program desk. Some records may be retained where required for legal, security, or operational reasons.